Why China

Safe, welcoming, and easier than you think.

Most of our guests arrive with the same three worries: is it safe, will I be treated well as a foreigner, and how will I manage the language and the money. Here is what actually happens.

Safety

Walk out for noodles at 11 p.m. Nobody thinks twice.

China's cities are among the safest in the world. Streets are lit, busy and watched late into the night; violent crime against visitors is rare enough to make the news. Our guests notice it within a day: the phone left on the café table, the woman walking home alone, the children in the square at ten in the evening.

0.5intentional homicides per 100,000 people in ChinaUNODC global homicide statistics; global average about 5.8
24hcity life: restaurants, pharmacies, metro and taxis run late, streets stay lit and busyNight markets in Beijing, Jinan, Harbin and Yiwu open until midnight or later
1number to call — your escort and driver, any hour, for anythingPlus police (110) and ambulance (120) nationwide, with our interpreter on the line
Your belongingsLost items are usually returned; leaving a bag on a chair to order is normal. Pickpocketing is uncommon and street robbery rarer still.
Women travelling aloneLate evening walks, taxis and metro rides are routine for local women; our female escorts are available on request.
And still, we stay closeHotels chosen in safe central districts, a driver rather than street taxis, and an escort who knows every neighbourhood you visit.
Welcome

You are a guest here, not a foreigner.

China receives tens of millions of international visitors a year and treats them with curiosity and courtesy. Whatever your nationality, skin colour or faith, you will be welcomed — in the hospital, the restaurant and the street.

At the top hospitals we use, foreign patients are seen in dedicated international departments: separate reception, private consultation rooms, senior doctors, no crowds. Halal, kosher and vegetarian food are easy to arrange, and prayer rooms exist at the major airports.

  • International departments at partner hospitals in Beijing, Jinan and Harbin
  • Visa-free entry for citizens of dozens of countries, up to 30 days
  • Dietary and religious needs arranged for every meal
Language

Language is no longer a barrier.

You will never be handed a form you cannot read or a diagnosis you cannot question. Your interpreter is beside you in every conversation — with the doctor, the pharmacist, the hotel, the factory owner — and every document that matters is translated in writing.

  • Medical interpreters for consultations; technical interpreters for factories
  • Written translation of diagnoses, prescriptions, contracts and quotations
  • English, Russian and Chinese in-house; Arabic, Korean, Japanese, Spanish and others on request
  • Menus, signs and messages translated on the spot, day or night
Payment

Pay the way you prefer

Our service fee is settled before you fly. In China you pay hospitals and shops directly — and we make sure whichever method you carry works.

Credit and debit cardsVisa, Mastercard, UnionPay and JCB accepted at partner hospitals, hotels and most larger shops
Mobile paymentWe set up Alipay or WeChat Pay on your phone, linked to your foreign card — it works at every taxi, market stall and pharmacy
CashCurrency exchange arranged at the airport or bank; USD, EUR and RUB exchanged at official rates
Bank transferOur fee by international transfer in USD, EUR, RUB or CNY; itemised invoice and receipts for your insurer
Beyond the hospital

See the China you have read about

Between appointments there are free afternoons and, often, free days. We use them well. Ride a 350 km/h train, walk a city where every taxi is electric, pay for tea with a glance at your phone — and then step into a courtyard that has not changed in four hundred years.

Nothing is a package. Before you arrive we ask what you enjoy — food, history, nature, markets, art, technology, quiet — and build the days around it. Along the way your escort will point out the things you did not know to ask for.

  • Routes designed for you, adjusted day by day around your treatment
  • Recommendations from people who live there: the restaurant, the tea house, the tailor, the market
  • Private car and guide-interpreter; family and companions included
  • High-speed rail day trips: the Great Wall, Mount Tai, Qingdao's coast, Harbin's ice

Still have a question? Ask a person.

Someone who lives in the city you are coming to will answer, in your language.

Premium

Five-star comfort, senior team

$1,300per day · one guest

For guests who want a five-star base and a more experienced team around them.

Minimum 3 days. Hospital fees, flights and purchases excluded.
Executive

Suite, S-Class, personal assistant

$1,800per day · one guest

For executives and patients who need their time protected and every door already open.

Minimum 3 days. Hospital fees, flights and purchases excluded.
Signature

Every detail, at the highest level

$2,500per day · one guest

For guests who expect the best the city has — and a team that makes the whole trip feel effortless.

Minimum 3 days. Full Signature standard in Beijing; other cities to the best local standard. Hospital fees, flights and purchases excluded.
Escort onlyInterpreter-escort and transfers, no hotel or meals — from $500 / day
Remote case reviewDoctor's opinion on your reports before you decide to travel — $300, credited to your trip
Airport-only serviceMeet, transfer and hotel check-in with interpreter — from $250
Inpatient companionSomeone with you in the ward, day or night — from $400 / 12 h
Questions

Before you book

Do I need a visa?

Citizens of many countries — including Russia, most of Europe, Australia, Japan, Korea and the Gulf states — can currently enter China visa-free for up to 30 days. We confirm the rules for your passport when you contact us and help with an invitation letter if you do need a visa.

How do you choose the hospital and doctor?

You send us your diagnosis and any reports. We review them with a partner doctor, propose the hospital and department best suited to your case, and give you an indicative cost before you decide. For complex cases we can arrange a remote consultation first.

How do I pay, and in which currency?

Our fee is paid by bank transfer or card before the trip, in USD, EUR, RUB or CNY. Hospital and pharmacy costs are paid at the hospital; most accept international cards, and we help with cash where needed. We keep every receipt for your insurer.

Can a family member come with me?

Yes. Companions travel at 50% of the daily rate, stay in the same room or an adjoining one, and we can arrange sightseeing for them while you are in treatment.

What if something goes wrong medically?

Your escort stays with you and your partner in the city coordinates with the hospital, your family and your insurer. Treatment decisions remain between you and the hospital; our role is to make sure nothing is lost in translation and no one is left alone.

Is the quality of Chinese hospitals really good?

China's top public hospitals are among the highest-volume in the world, and we only work with those ranked in the national top tier for the relevant specialty. The experience differs from a private Western clinic — larger, busier, more direct — which is exactly why an escort matters.

Do the doctors speak English?

Senior doctors at top hospitals often read English well but consultations run in Chinese. That is why a medical interpreter is in the room at every appointment, and why written reports are translated afterwards.

Can I take my medication home?

Usually yes, with the prescription and a translated doctor's note we provide. Rules vary by country; we check them for you. Repeat prescriptions can often be shipped later where legal.

What about food — halal, vegetarian, allergies?

Beijing, Jinan and Harbin all have halal restaurants; vegetarian and allergy needs are handled by choosing restaurants and briefing kitchens. Tell us once and it is arranged for every meal.

What is the cancellation policy?

Free cancellation up to 14 days before arrival; 50% refund up to 7 days; hospital deposits follow the hospital's rules. If the hospital postpones your treatment, unused days are refunded in full.

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