Safe, welcoming, and easier than you think.
Most of our guests arrive with the same three worries: is it safe, will I be treated well as a foreigner, and how will I manage the language and the money. Here is what actually happens.
Walk out for noodles at 11 p.m. Nobody thinks twice.
China's cities are among the safest in the world. Streets are lit, busy and watched late into the night; violent crime against visitors is rare enough to make the news. Our guests notice it within a day: the phone left on the café table, the woman walking home alone, the children in the square at ten in the evening.
You are a guest here, not a foreigner.
China receives tens of millions of international visitors a year and treats them with curiosity and courtesy. Whatever your nationality, skin colour or faith, you will be welcomed — in the hospital, the restaurant and the street.
At the top hospitals we use, foreign patients are seen in dedicated international departments: separate reception, private consultation rooms, senior doctors, no crowds. Halal, kosher and vegetarian food are easy to arrange, and prayer rooms exist at the major airports.
- International departments at partner hospitals in Beijing, Jinan and Harbin
- Visa-free entry for citizens of dozens of countries, up to 30 days
- Dietary and religious needs arranged for every meal
Language is no longer a barrier.
You will never be handed a form you cannot read or a diagnosis you cannot question. Your interpreter is beside you in every conversation — with the doctor, the nurse, the pharmacist, the hotel — and every document that matters is translated in writing.
- Medical interpreters in the room for every consultation and procedure
- Written translation of diagnoses, prescriptions and discharge reports
- English, Russian and Chinese in-house; Arabic, Korean, Japanese, Spanish and others on request
- Menus, signs and messages translated on the spot, day or night
Pay the way you prefer
Our service fee is settled before you fly. In China you pay hospitals and shops directly — and we make sure whichever method you carry works.
See the China you have read about
Between appointments there are free afternoons and, often, free days. We use them well. Ride a 350 km/h train, walk a city where every taxi is electric, pay for tea with a glance at your phone — and then step into a courtyard that has not changed in four hundred years.
Nothing is a package. Before you arrive we ask what you enjoy — food, history, nature, markets, art, technology, quiet — and build the days around it. Along the way your escort will point out the things you did not know to ask for.
- Routes designed for you, adjusted day by day around your treatment
- Recommendations from people who live there: the restaurant, the tea house, the tailor, the market
- Private car and guide-interpreter; family and companions included
- High-speed rail day trips: the Great Wall, Mount Tai, Qingdao's coast, Harbin's ice
Still have a question? Ask a person.
Someone who lives in the city you are coming to will answer, in your language.